What to do next after your flight is canceled due to a technology outage?

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Air Travelers Stranded Due to Widespread Technology Outage

Air Travelers Stranded as Technology Outage Grounds Thousands of Flights

Air travelers found themselves in a nightmare scenario on Friday as a widespread technology outage caused chaos at airports in Europe and the United States. Passengers took to social media to share images of crowded terminals and long lines as major airlines were forced to ground their flights.

In the U.S., airlines such as American Airlines, Delta Air Lines, United Airlines, Spirit Airlines, and Allegiant Air were all affected by the outage, leading to the cancellation and delay of thousands of flights. The disruption was attributed to a software update sent by cybersecurity firm CrowdStrike to Microsoft computers of its corporate customers, including many airlines.

By early evening on the East Coast, nearly 2,800 U.S. flights had been canceled, with almost 10,000 others delayed. Worldwide, about 4,400 flights were canceled, causing significant disruptions for travelers during the peak summer vacation season.

Delta, United, and American Airlines were among the hardest hit, with a significant percentage of their flights canceled. The outage was expected to have ripple effects for several days, as airlines struggled to accommodate affected passengers.

Passengers facing flight problems were advised to contact their airlines for rebooking options, use airline apps for real-time updates, and consider alternative airlines and airports for available flights. The Transportation Security Administration urged travelers to arrive early at airports and check for potential delays.

While some airlines offered refunds and assistance to stranded passengers, the Department of Transportation was pressuring carriers to cover costs for affected travelers. The incident served as a reminder of the importance of preparedness and flexibility when dealing with unexpected travel disruptions.

As the situation unfolded, travelers were left scrambling to make alternative arrangements and navigate the uncertainty caused by the technology outage. The impact of the disruption highlighted the interconnected nature of modern air travel and the challenges that arise when critical systems fail.

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