Experts Discuss Using Technology to Address Global Migrant Crisis at Geneva Health Forum

Experts Discuss How Technology Can Address Global Migrant Crisis at Geneva Health Forum

At the Geneva Health Forum, experts gathered to discuss the role of technology, particularly artificial intelligence (AI), in addressing the global migrant and refugee crisis. With 281 million international migrants and 3.5 million refugees worldwide, according to UN agencies, the need for innovative solutions is more pressing than ever.

The potential for AI and technology to create a more equitable and sustainable world has been recognized by international organizations. The World Health Organization, World Intellectual Property Organization, and International Telecommunication Union formed the Global Initiative on AI for Health to facilitate the implementation of AI in healthcare. During the 2024 World Economic Forum, specialists highlighted both AI’s transformative potential and the associated risks, emphasizing the importance of cooperation and ethical guidelines to harness its benefits responsibly.

Four experts shared their insights on how technology can help tackle the migrant and refugee crises. Alexios Georgalis, co-author of the Boys on the Move life skills curriculum, believes that digitalizing and gamifying intervention packages could have a significant impact on educating young male migrants about exploitation and trafficking, as well as providing mental health support.

Reinaldo Ortuno Gutierrez of Médecins Sans Frontières (MSF) recommended developing geotargeted technologies to help migrants find healthcare wherever they are. MSF already uses QR codes that can be scanned with a smartphone to provide a map of care sites, from primary care to psychiatric care. Gutierrez also mentioned secure referral systems that allow patient files to travel safely via smartphone, ensuring continuity of care.

Sanjula Weerasinghe, a representative of the International Federation of Red Cross (IFRC), highlighted the potential benefits of digitally-carried medical records, allowing migrants to take control of their own data. While efforts to generate this type of record-keeping are underway, no such technology currently exists. Weerasinghe also noted that some international organizations have developed apps to help migrants locate and access services.

In contrast, Rebecca Marcussen-Lewis of SOS Méditerranée, a search and rescue NGO operating boats in the Mediterranean Sea, highlighted the challenges of digitalization in her work. Connectivity issues make it difficult for her team to rely on digital tools, but she acknowledged the potential of telemedicine in reaching out to experts for medical advice in unfamiliar situations at sea.

Overall, the experts agreed that while technology cannot fully resolve the refugee crisis, it can play a crucial role in providing support and resources to migrants and refugees around the world. By harnessing the power of AI and other technologies, we can work towards a more inclusive and sustainable future for all.